The Danger Zone is pinned at the bottom of the Settings sidebar. Its actions are permanent, are written to the audit log, and have no support recovery. Download the records you need from Exports before continuing. Documents and other uploaded files are not in those CSV files; contact us and we'll prepare a bulk download.
Remove Starter Sample Data
New workspaces include editable starter sample data, also called example or demo records. To remove it, an owner or administrator can open Settings > Danger Zone and find the sample workspace section.
- Start fresh removes the starter records and their files. Review the confirmation and any records retained because your own data depends on them. Records you created yourself remain.
- Keep this data keeps the starter records as normal organization data and ends sample mode. It does not hide or remove the example records.
There is no display-only switch to hide the starter records. Use Start fresh when you want to clear them. After Keep this data, they are ordinary records and must be removed through their normal record workflows.
Delete Your Account
Users who are not the organization owner can choose Delete My Account. The confirmation dialog requires the displayed confirmation text before PawPlacer permanently deletes the user account and signs the user out. Your uploaded profile photo and the dashboard background images you uploaded are deleted with the account.
Owners cannot delete their own account while they own the organization. Transfer ownership first if the account needs to be removed.
Remove Organization Members
Owners and administrators can remove eligible members from the organization:
- Owners can remove any other member.
- Administrators can remove other non-owner members.
- Nobody can remove themselves through this control.
Removing a member revokes that person's membership in this organization. It does not permanently delete the person's PawPlacer user account. Their open tasks, surrenders, vaccinations, exams, and procedures become unassigned; completed work keeps them as its assignee. See Team Members for exactly which work is unassigned.
The action requires selecting a member, reviewing the warning, and typing REMOVE.
Delete the Organization
Only the organization owner can delete the organization. The confirmation requires typing the organization name.
This deletes the organization and its data, then deletes the member user accounts associated with it; PawPlacer support staff logins are kept. It cannot be undone. If the deletion fails, nothing is removed and you can try again.
The organization's stored files, such as its logo, pet and people photos, documents, and message attachments, are deleted with it. If some files cannot be removed at that moment, a nightly cleanup removes files left behind by a deleted organization or user account.
Permissions
Every signed-in user can reach their own account-deletion control when eligible. Organization member removal requires administrator access, and organization deletion is owner-only.