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Documentation

Credentials

Review sign-in methods, update your password, and manage authenticator-app MFA

In this guide

Key sections from this documentation page.

Sign-In MethodsUpdate PasswordMulti-Factor Authentication

Open Settings > Your Account > Credentials to manage the security of your own account.

Sign-In Methods

Chips at the top of the page show the providers attached to your account, such as Email and password, Google, Microsoft, Apple, Facebook, or GitHub. This is a summary of the identities currently connected to your login.

Change your sign-in email from Profile Settings.

Update Password

The Password section asks for a new password and confirmation. Follow the requirements shown by the form and submit the update. If your authentication session is no longer recent enough, PawPlacer asks you to sign in again before completing the change.

Use a unique password stored in a password manager. Do not share passwords in team notes or support messages.

Multi-Factor Authentication

PawPlacer supports time-based one-time passwords from authenticator apps.

To add a factor:

  1. Start MFA setup.
  2. Give the factor a recognizable name.
  3. Scan the QR code with your authenticator app.
  4. Enter the current six-digit code to verify enrollment.

The factors list shows your enrolled authenticators and lets you add or remove factors. Enrolling more than one factor can help if a device is lost.

At sign-in, an account with MFA enabled must provide a current code after its primary sign-in step.

Troubleshooting

  • If a code fails, make sure the device clock is set automatically and try the next code.
  • If one device is unavailable, use another enrolled factor.
  • If no enrolled factor is accessible, contact PawPlacer support for account-recovery help.

Permissions

Every user can manage credentials for their own account.

Keep reading

Move through the documentation in order.

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