Open Settings > You > Credentials to manage the security of your own account.
Sign-In Methods
Chips at the top of the page show the providers attached to your account, such as Email and password, Google, Microsoft, Apple, Facebook, or GitHub. This is a summary of the identities currently connected to your login.
Change your sign-in email from Profile Settings.
Update Password
The Password section asks for a new password and confirmation. Follow the requirements shown by the form and submit the update. If your authentication session is no longer recent enough, PawPlacer asks you to sign in again before completing the change.
Use a unique password stored in a password manager. Do not share passwords in team notes or support messages.
Multi-Factor Authentication
PawPlacer supports time-based one-time passwords from authenticator apps.
To add a factor:
- Start MFA setup.
- Give the factor a recognizable name.
- Scan the QR code with your authenticator app.
- Enter the current six-digit code to verify enrollment.
The factors list shows your enrolled authenticators and lets you add or remove factors. Enrolling more than one factor can help if a device is lost.
At sign-in, an account with MFA enabled must provide a current code after its primary sign-in step.
Troubleshooting
- If a code fails, make sure the device clock is set automatically and try the next code.
- Too Many Attempts means verification is briefly paused. Wait a few minutes, then enter a new code.
- Couldn't Verify the Code means PawPlacer could not check the code, for example because of a connection problem. The code may still be correct, so try again.
- If one device is unavailable, use another enrolled factor.
- If no enrolled factor is accessible, contact PawPlacer support for account-recovery help.
Permissions
Every user can manage credentials for their own account.