Terms of Service
Platform access, responsibilities, and acceptable use.
Your organization owns its data
Pet records, applications, forms, notes, documents, donations, and volunteer workflows belong to the organization that enters them. PawPlacer uses that content only to provide, secure, support, and improve the service.
Public content is intentional
Public pet listings, public forms, widgets, and donation pages are shown because an organization chooses to publish them. Private applications, foster notes, surrender narratives, internal comments, documents, and files are not advertising material.
Exports and backups matter
PawPlacer maintains platform backups and gives organizations export paths for important rescue records. Exports are the clearest way to keep organization-controlled copies and to leave cleanly if PawPlacer is not the right fit.
Continuity is a product commitment
We aim to communicate meaningful interruptions, help with support requests, and provide reasonable notice and export opportunity before planned shutdowns or major access changes whenever practical. Emergency security, legal, or abuse-prevention actions may need faster handling.
Built for animal welfare
PawPlacer is for shelters, fosters, and rescue organizations. Selling pets, backyard breeding, puppy mills, and other unethical animal practices are not allowed on the platform.