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Organization Settings

Manage your organization's profile, contact information, and public visibility

The Organization Settings page is your central hub for managing your organization's identity, locale, and public presence. It is the default page when users with organization settings access open Settings.

Overview

From this page you can:

  • Toggle your public profile on or off
  • Choose which public sections are visible when the profile is public
  • Set your organization's logo and display name
  • Select your supported animal types
  • Manage public contact information, description, and address
  • Connect social media accounts
  • Configure locale preferences: currency, date format, and country
  • Copy your Organization ID for support requests

Accessing Organization Settings

  1. Open Settings
  2. Make sure the settings sidebar is showing Organization Settings
  3. Click Organization

Organization Name and Logo

Name

Your organization's name appears throughout PawPlacer: on your public profile, in embeddable widgets, on printed materials, and in the navigation. Click the name field to edit it, then save.

Logo

Click the logo area to upload an image; for best results, use a square image at least 200×200 pixels. Your logo appears on your public profile, in widgets, and on contracts and printed materials.

Locale Settings

The locale section controls how dates, currency, phone numbers, and address autocomplete are formatted across your PawPlacer account; these settings apply organization-wide.

  • Currency: Select your local currency. Supported options include USD, EUR, GBP, CAD, AUD, NZD, JPY, MXN, ISK, CNY, TWD, ZAR, RUB, and PHP.
  • Date Format: Choose how dates appear throughout the application, such as MM/DD/YYYY, DD/MM/YYYY, or YYYY-MM-DD.
  • Country: Select the country used for phone-number formatting and address autocomplete.

Changes to locale settings take effect immediately for all team members.

Profile Visibility

The Profile Visibility toggle controls whether your organization is publicly accessible.

When your profile is public, your organization can appear on public PawPlacer pages and embeddable widgets can display enabled content on external websites. A View Public Profile button appears after the profile is enabled.

When your profile is private, only logged-in team members can access your organization's information; embeddable widgets will not display public content. This is useful during initial setup or maintenance.

When you turn the public profile on, PawPlacer enables the common public sections by default: foster applications, volunteer applications, adoption applications, events, flyers, location, payments, schedule, pets, and wishlist. Donations remain off by default. While the profile is public, you can separately toggle:

  • Foster applications
  • Volunteer applications
  • Adoption applications
  • Donations
  • Payments
  • Wishlist
  • Events
  • Flyers
  • Location
  • Schedule

If Donations are enabled while Payments are off, PawPlacer shows a warning because public payments are required for donation collection.

Supported Animals

Below the main organization details, you can select which animal types your organization works with. Check one or more of:

  • Dog
  • Cat
  • Rabbit

At least one must be selected. This setting affects which species options appear throughout PawPlacer: in pet forms, adoption fee tables, and filtering options.

Contact Information

Phone Number

Your main organization phone number, formatted according to your selected country; this should be a number monitored during operating hours.

Email Address

Your primary contact email where general inquiries are directed.

Description

A short public description of your organization.

Location

Enter your physical address in the address field. This information is used for public profile location display when public location is enabled.

Social Media

Connect your social media accounts to expand your online presence. You can add links to:

  • Facebook
  • Instagram
  • Twitter / X
  • YouTube
  • TikTok

Social media links appear as icons on your public profile. For each platform, enter your profile URL and save.

Organization ID

At the bottom of the page, a Copy Shelter ID button lets you copy your unique organization identifier to the clipboard. Include this ID when contacting PawPlacer support so the team can quickly locate your account.

Permissions

Users with organization settings access can open this page. Most Organization Details controls, including public visibility, logo, name, supported animals, contact information, location, and social links, are owner-only in the current UI. Locale settings can be updated from this page by users who can access organization settings.

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