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Schedule

Manage public organization hours and team-member availability

In this guide

Key sections from this documentation page.

Open Settings > Organization > Schedule to maintain the weekly hours used by the public page, calendar, and dashboard shift indicators.

Choose a Schedule

The Assignment section lets you switch between:

  • The organization schedule
  • An individual team member's schedule

Organization hours describe when the organization is open. Member hours describe when that person is on shift.

Weekly Hours

For each day:

  1. Turn the day on or off.
  2. For an open or working day, enter a start and end time.
  3. Correct any highlighted time-range error before saving.

An open organization day is marked Open and a member's working day Working; a day that is off reads Closed on the organization schedule and Not Working on a member's schedule. Turning a day off and back on before you save brings back the hours it had.

Days are listed from the first day of the week in the workspace language (for example, Sunday in English and Monday in Spanish or French). The public page lists organization hours in the same order.

Pauses

An open day can be paused without deleting its saved hours. A pause remains in effect until someone resumes that day. This is useful for closures or recurring availability that needs to be suspended temporarily. While an organization day is paused, the public page and website widget show it as closed, and they hide the hours card when every open day is paused.

Save and Review

The footer indicates unsaved changes and enables Save once the schedule is valid. Discard puts back the saved schedule. Changing a time and then changing it back counts as no change.

Organization hours can appear on the public organization page. Member hours determine who is shown as on shift in staff-facing surfaces.

Permissions

Administrators and Privileged users can edit schedules. Other users with access can review the page in view-only mode.

Keep reading

Move through the documentation in order.