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Adding New PetsManaging PetsPet Search and FilteringPet Tasks ManagementPet Photos, Videos and FilesPet NotesPet Public ProfilesAI MatchingBonded Pets ManagementPet Status ManagementPet History Tracking

Documentation

Pet Photos, Videos and Files

Manage profile media, internal documents, QR codes, and printed pet information

In this guide

Key sections from this documentation page.

Profile Photos and VideosPet DocumentsQR Code and Printing

Profile Photos and Videos

The primary media appears in the pet header. Select it or the photo count to open the gallery. Additional media also appears in the Profile section.

Pet Managers can select the current or fallback header image to upload more images or videos without opening the full edit form. This quick upload appends the files; it does not replace or reorder the current primary item.

To update media:

  1. Open the pet.
  2. Click Edit.
  3. Use Photos/Videos on the pet form.
  4. Add, preview, remove, or drag files into the desired order.
  5. Save.

The pet can hold up to 24 media files, each no larger than 25 MB. Supported images are JPEG, PNG, WebP, and GIF; supported videos are MP4, WebM, and QuickTime/MOV. The first media item is the pet's primary profile media, so use the edit form to place the best public-facing item first.

Pet Documents

Select Documents in the pet toolbar. Pet Managers and Medical Managers can manage:

  • Medical Record
  • Contract
  • Application
  • Image or Video
  • Other

The document tab supports upload, preview, download, metadata editing, and deletion. Pet documents also appear in the central document library and remain internal even when the pet is public.

Attach a file directly to a medical record when it specifically supports an exam, vaccine, procedure, diagnostic, prescription, or condition. Use the pet Documents section for general paperwork.

QR Code and Printing

The QR button appears when PawPlacer can resolve a public-profile route for the pet. It creates a code for that route. The action menu also offers:

  • Print for a configurable profile report.
  • Kennel Card in portrait or landscape.
  • Health kennel-card content when applicable.

Use QR codes only after confirming the public profile is suitable for sharing.

Public Eligibility

A pet needs media, an adoption-eligible status, a public organization profile, and its own Public setting before it can appear on public pages. Documents, notes, medical records, tasks, custom IDs, and status notes remain private.

Related

  • Pet Public Profiles
  • Managing Pets

Keep reading

Move through the documentation in order.

PreviousPet Tasks ManagementNextPet Notes
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