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Documentation

Pet Photos, Videos and Files

Manage profile media, internal documents, QR codes, and printed pet information

In this guide

Key sections from this documentation page.

Profile Photos and VideosPet DocumentsQR Code and Printing

Profile Photos and Videos

The primary media appears in the pet header. Select it or the photo count to open the gallery. Additional media also appears in the Profile section.

To update media:

  1. Open the pet.
  2. Click Edit.
  3. Use Photos/Videos on the pet form.
  4. Add, preview, remove, or drag files into the desired order.
  5. Save.

The uploader accepts up to 10 common image or video files. The first media item is the pet's primary profile media, so place the best public-facing item first.

Pet Documents

Select Documents in the pet toolbar. Pet Managers and Medical Managers can manage:

  • Medical Record
  • Contract
  • Application
  • Image or Video
  • Other

The document tab supports upload, preview, download, metadata editing, and deletion. Pet documents also appear in the central document library and remain internal even when the pet is public.

Attach a file directly to a medical record when it specifically supports an exam, vaccine, procedure, diagnostic, prescription, or condition. Use the pet Documents section for general paperwork.

QR Code and Printing

The QR button in the header creates a code for the pet's public-profile route. The action menu also offers:

  • Print for a configurable profile report.
  • Kennel Card in portrait or landscape.
  • Health kennel-card content when applicable.

Use QR codes only after confirming the public profile is suitable for sharing.

Public Eligibility

A pet needs media, an adoption-eligible status, a public organization profile, and its own Public setting before it can appear on public pages. Documents, notes, medical records, tasks, custom IDs, and status notes remain private.

Related

  • Pet Public Profiles
  • Managing Pets

Keep reading

Move through the documentation in order.

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