Profile Photos and Videos
The primary media appears in the pet header. Select it or the photo count to open the gallery. All media also appears in the Profile section, even when the pet has only one photo. Select a gallery photo to enlarge it.
Pet Editors, Volunteers, Privileged members, and Admins can select the current or fallback header image to upload more images or videos without opening the full edit form. This quick upload appends the files; it does not replace or reorder the current primary item.
The same roles can select the star on a gallery tile in the Profile section to make it the primary photo. The current primary item is labeled Primary photo, and the change saves immediately.
To reorder all media or add and remove files:
- Open the pet.
- Click Edit.
- Use Photos/Videos on the pet form.
- Add, preview, remove, or drag files into the desired order. From the keyboard, focus a tile's Drag to reorder button and use the left and right arrow keys to move it.
- Save. If a file is still uploading, the save waits for it to finish.
Volunteers can add and reorder photos and videos but cannot remove them.
The pet can hold up to 24 media files, each no larger than 25 MB. Supported images are JPEG, PNG, WebP, and GIF; supported videos are MP4, WebM, and QuickTime/MOV. The first media item is the pet's primary profile media, so use the edit form to place the best public-facing item first.
Before a video uploads, your browser removes the recording location that phones store in MP4 and QuickTime files, so a clip filmed at a foster's home does not reveal where it was taken. The video is not re-encoded, and its sound and other details are kept.
Removing a file from the gallery, or permanently deleting the pet, removes the file from storage in the nightly cleanup, unless a duplicated pet, an application, an adoption, a flyer, or an Inbox message still shows it. Files uploaded to a pet form that was never saved are removed the same way after a day.
Pet Documents
Select Documents in the pet toolbar. Privileged members and Admins can manage:
- Medical Record
- Contract
- Application
- Image or Video
- Other
The document tab supports upload, preview, download, metadata editing, and deletion. Pet Editors, Adoption & Foster Counselors, and Volunteers can upload and edit pet documents but not delete them. Pet documents also appear in the central document library and remain internal even when the pet is public.
Attach a file directly to a medical record when it specifically supports an exam, vaccine, procedure, diagnostic, prescription, or condition. Use the pet Documents section for general paperwork.
QR Code and Printing
The QR button appears when PawPlacer can resolve a public-profile route for the pet. It creates a code for that route. The action menu also offers:
- Print for a configurable profile report.
- Kennel Card in portrait or landscape.
- Health kennel-card content when applicable.
A kennel card's QR code opens the same public profile. When the pet cannot appear on public pages, the card prints without one.
The health kennel card lets you choose its sections before printing: photo, pet details, vaccination history, medication history (prescriptions and preventatives), medical history (exams, procedures, and conditions), diagnostics, treatments, weight log, QR code, and blank rows for writing. A vaccination, exam, or procedure dated in the past counts as done; one whose date is still ahead is marked Scheduled.
Use QR codes only after confirming the public profile is suitable for sharing.
Public Eligibility
A pet needs media, an adoption-eligible status, a public organization profile, and its own Public setting before it can appear on public pages. Documents, notes, medical records, tasks, custom IDs, and status notes remain private.