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Pets

Find pets and work with the complete pet care record

In this guide

Key sections from this documentation page.

Find a Pet

Open Pets from the main navigation. The workbench has All, In Care, and Past views, table and gallery layouts, search, facets, sorting, pagination, and a link to Deleted Pets.

Select a row or gallery card to open the full profile. The row action menu also provides a quick preview.

Profile Header

The header shows the primary photo, name, status, species, sex, age, custom ID, photo count, and important placement or hold indicators. Pet Editors, Volunteers, Privileged members, and Admins can:

  • Click the status to change it.
  • Click Edit to update the pet form.
  • Toggle Public or Private and copy the public link when eligible.
  • Open the QR code.
  • Use the action menu for printing, kennel cards, duplication, archive or restore, template conversion, and eligible deletion. Volunteers cannot archive, restore, or delete pets.

Summary metrics show Days in Care, Due Today, Meds, Tasks, Weight, and Documents.

Days in Care counts the current stay. A pet that came back into care after leaving it, for example a returned adoption or a pet restored from Archived, starts a new stay on its return, and the profile's intake details show Returned on with that date. For a pet that has left care, the count stops on the day it left.

Profile Sections

SectionWhat it contains
TodayToday's Care, Needs attention (this pet's overdue medical work and tasks), Upcoming, and Recent Activity
ProfileStandard or custom pet details, traits, bio, intake information, photo gallery, Pet Family (bonded pets, family relationships, and litters), and tasks
MedicalExams, vaccines, procedures, diagnostics, prescriptions, conditions, weight, preventatives, and treatments
FoodFood and supplement schedules
PlacementsFosters, adopters, surrenders, donors, and transports connected to the pet
DocumentsFiles attached to the pet
NotesInternal Team Notes
HistorySearchable activity across status, care, documents, tasks, placements, and related records
AI MatchesRanked adopter and foster suggestions when matching applies

Count badges identify records or upcoming work on relevant sections.

Search and Right Rail

Search history switches to History and filters the activity stream.

The right rail contains:

  • Quick log links for a note, task, weight, or photo update.
  • Vitals and a link to the full Profile section.
  • Care plan summaries for active prescriptions and food.
  • People & pairs for pending adopter, foster, and bonded relationships.
  • Tags.

Permissions

Pet Editors, Privileged members, and Admins maintain profile, pet family, visibility, status, tag, and note data and work with medical records. Volunteers can create and edit the same records, but cannot delete anything (not even their own notes), archive or restore pets, unlink related pets, or remove photos. Privileged members and Admins manage pet documents, and Pet Editors, Adoption & Foster Counselors, and Volunteers can upload and edit them but not delete them. Adoption & Foster Counselors and Viewers can view pets and medical records without changing them.

From a pet profile, Adoption & Foster Counselors, Privileged members, and Admins can start adoptions, add adopters and fosters, and send application links. Volunteers can add fosters. Pet Editors can view a pet's adopters and fosters but cannot do any of these.

Privileged members and Admins manage tasks, Pet Editors can mark them complete, and Volunteers cannot see them.

Keep reading

Move through the documentation in order.