Configure the Contract
Go to Settings > Forms & Documents > Contracts, select Adopter, and edit the contract content.
PawPlacer uses its default adopter contract when the organization has not saved custom content.
Acceptance Method
QR checkout requires the adopter's name, a drawn or typed signature, and agreement confirmation before Agree and Continue. The signed agreement is saved before payment starts. No setting needs to be enabled.
The checkout displays the adopter and selected pets above the contract. It cannot proceed until the name, signature, and checkbox are complete.
Where Terms Appear
Terms are part of QR checkout, whether the adopter scans the QR code or staff continues on the same device. The receipt shows Signed contract and the signing date. Open the adopter profile's Contracts section to view the saved terms and signature. Older checkbox-only records continue to show Contract acceptance and the acceptance date.
Complete in person does not show this checkout step. Use it only after your organization has handled the agreement separately.
Find an Application Agreement
From the receipt, choose View applications to open the adopter's Application History. Find the submitted application and choose Download PDF or Print. Its saved agreement text and electronic acceptance details are included when captured with that application. A captured application signature is included when the form collected one.
The application agreement belongs to that earlier submission; it is separate from the contract signed during adoption checkout. Print Report and Download Summary on the adoption receipt do not include the full contract text.
Require a Signature
For an application, open Settings > Forms & Documents > Forms, select the adopter template, and add or edit a Legal agreements and contracts field. Enable Required and Require signature instead of checkbox, and keep the field visible and not internal-only so public applicants must complete it. This field accepts a drawn or typed signature. The template's general terms acceptance remains a separate checkbox.
For a separately signed contract, open the adopter profile's Contracts section and choose Send contract. The recipient must provide a signature and agree to the terms. Reopen the sent contract from that section to view it after signing. These contracts are separate from the adoption receipt.
Contract Guidance
- Use plain language.
- Cover care responsibilities, return policy, non-transfer expectations, liability, privacy, and follow-up consent as appropriate.
- Keep operational promises aligned with your actual process.
- Have organization-specific legal language reviewed by qualified counsel.