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Documentation

Adoption Fees During Checkout

Understand pet overrides, fee rules, multi-pet totals, and staff adjustments

In this guide

Key sections from this documentation page.

Fee ResolutionMulti-Pet AdoptionsCheckout Summary

Fee Resolution

PawPlacer resolves each pet's fee in this order:

  1. A value saved directly in the pet's Adoption Fee field, including zero.
  2. The configured species and age base fee, adjusted by matching health, sex, and size rules.
  3. Zero when no applicable base rule is found.

Manage rules under Settings > Adoption Fees. Edit a pet to set an exception for a sponsored, discounted, or otherwise special fee.

Multi-Pet Adoptions

Each selected pet is calculated independently. PawPlacer adds the individual fees into the adoption-fee total and shows each pet with its fee in checkout.

Checkout Summary

The payment screen shows:

  • Selected pets and individual fees.
  • Total adoption fee.
  • Optional donation.
  • Stripe processing fee when Stripe is selected.
  • Total due.

Hosted checkout receives the applicable line-item total.

Complete In Person

The in-person dialog pre-fills the calculated total adoption fee. Staff can adjust that value before completing the adoption and enter an optional donation separately.

The saved adoption receipt keeps the final entered adoption fee; it does not recalculate a completed record when fee rules later change.

Waive a Fee

Save 0 as the pet's Adoption Fee for a one-pet waiver, or configure a zero base fee for the applicable rule category.

Permissions

Adoption-fee settings require administrative settings access. Pet-specific overrides require permission to edit pets.

Related

  • Adoption Fee Settings
  • Payment and Completion
  • Processing Donations

Keep reading

Move through the documentation in order.

PreviousManaging Adopter StatusNextAdoption Terms and Conditions
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