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Documentation

Processing Donations

Collect an optional donation during checkout or record one in person

In this guide

Key sections from this documentation page.

Checkout Donation StepPayment SummaryComplete In Person

Checkout Donation Step

After the adopter accepts the contract, PawPlacer shows the optional donation screen. It includes pet images, configured suggested amounts and descriptions, and a custom amount field.

The adopter can:

  • Select one suggested amount.
  • Enter a custom amount, including zero.
  • Click Skip to continue with no donation.

When no suggested amounts are configured, the screen offers the skip path.

Payment Summary

The selected donation appears separately from the adoption fee on the payment screen. It is included in the amount sent to the selected payment flow.

For Stripe, the processing fee is calculated from the combined adoption fee and donation and shown separately.

Complete In Person

The in-person dialog has an optional Donation Amount field. Staff enter it directly rather than opening the checkout donation screen.

Configure Suggestions

Manage suggested amounts and their descriptions in Settings > Donation Amounts. Keep the options small enough to scan and make the impact descriptions specific.

Adoption Receipt

The receipt and workbench retain the donation amount separately from the adoption fee. The Payment Ledger includes it in total due and verified-payment calculations.

Related

  • Donation Amount Settings
  • Adoption Fees
  • Payment and Completion

Keep reading

Move through the documentation in order.

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