PawPlacer keeps volunteer contact details, status, form answers, tags, schedules, documents, notes, email history, and linked adopter or foster roles together.
Open Volunteers
Open More > Volunteers. Volunteer management requires the Privileged or Admin role. This is separate from the Volunteer member role, which sets a teammate's permissions and does not give access to volunteer records.
Volunteer Workbench
The roster includes:
- Status views for All, Pending, Active, In Training, Inactive, Denied, Suspended, and Blocked, with counts on All, Pending, and Inactive.
- A footer showing how many volunteers match the current view.
- Search by name or email.
- Tag filters.
- Sorting by name, recently updated, recently added, status, or other roles.
- A link to the Schedule calendar.
Rows show volunteer identity, status, linked adopter/foster roles, recurring schedule summary, and updated information. Tags, skills, interests, preferred roles, languages, and configured custom-form columns can also be shown.
Volunteer Profile
The profile includes:
- Status, contact and address, tags, notes, and linked roles.
- Upcoming shifts, completed hours this year, and documents.
- Profile highlights for preferred roles, languages, and certifications.
- Recurring availability and one-time shifts.
- Upcoming shifts.
- Custom form details and email history when present.
- Team notes, activity, and a separate Documents view.
Profile actions can edit, email, archive or unarchive, convert to an adopter or foster, and delete, depending on status and permissions.
Log Volunteer Hours
Open More > Volunteers, select the volunteer, and choose Log hours at the top of their profile. Enter the date and actual start and end times, review any suggested times, and save. Completed hours appear in the profile totals and volunteer reports. You can also mark an existing finished shift complete in Availability.
No setting needs to be enabled. Your team records hours in PawPlacer; volunteers cannot log their own hours. Logging hours requires the Privileged or Admin role, the same access as the rest of volunteer management.
Related Administration
- Customize volunteer record fields in Settings > Forms.
- Manage volunteer terms in Settings > Contracts.
- Configure messages in Inbox > Email Templates.
- Import volunteers in Settings > Data Uploader.
- Export volunteers in Settings > Exports.