Creating Transports
To schedule a transport service:
- Navigate to Transports
- Click Add Transport
- Complete the transport form
- Click Add Transport to save the record
Transport Form Fields
When creating or editing a transport, the form is grouped into focused sections.
Transport Information
- Service Name (required): A descriptive name for this transport, such as "Foster pickup: Main St to Elm Ave" or "Vet appointment transport." Up to 200 characters.
- From (required): The pickup location. This defaults to your organization's address when one is saved.
- To (required): The destination address.
- Driver (required): Select from your active drivers. Only drivers marked as active will appear in the dropdown. If you do not have any active drivers yet, add a driver first.
- Transport Method (required): Choose Car or Air.
The full page transport form uses address autocomplete for the From and To fields when Google Maps is available.
Schedule
All schedule fields are optional and can be filled in as the transport progresses:
- Estimated Departure: When the transport is planned to leave
- Estimated Arrival: When the transport is expected to arrive
- Actual Departure: The real departure time, recorded after the transport leaves
- Actual Arrival: The real arrival time, recorded after the transport is complete
Cost
- Transport Cost: The base cost for the transport service, such as fuel, reimbursement, tolls, or other route expenses.
- Miles Covered: Total distance traveled.
To calculate distance automatically, enter both the From and To locations and click the calculator button beside Miles Covered. PawPlacer uses Google Maps for a driving route and falls back to a straight-line distance when a route is unavailable.
Assigning Pets
You can assign one or more pets to a transport from the Pets section.
- Use the pet selector to search for a pet by name
- Select the pet so they appear in the transported pets list
- Optionally enter an individual transport cost for that pet
- Repeat to add more pets
- Use the remove action next to any pet to remove them from the transport
Each pet's individual transport cost is tracked separately from the base transport cost. The transport profile shows both the base cost and the per-pet costs so you can see the full picture.
Internal Notes
The internal notes field is a good place for special handling instructions, pickup or dropoff contacts, vehicle requirements, route preferences, or other team-only details.
The Transport Detail Page
Clicking on a transport in the table opens its profile. The header summarizes the transport method, driver, contact shortcuts, transport date on file, pet count, distance, and total cost.
Below the header, the profile includes:
- Route: Pickup location, dropoff location, and miles covered
- Driver: Assigned driver, phone, and email when available
- Internal Notes: Notes entered on the transport
- Activity Timeline: Estimated or actual departure and arrival, plus profile creation
- Cost: Base transport cost, pet costs, and combined total
- Transported Pets: Pet cards with avatars, status, details, and individual transport cost when set
Editing Transports
To modify an existing transport:
- Click a transport in the table to open its profile
- Click Edit Transport
- Make your changes in the dialog
- Click the dialog submit button to save
You can also edit a transport from a driver's profile. In the driver's Transports section, use the edit icon on the transport row to open the same dialog.
Deleting Transports
To remove a transport:
- Open the transport profile
- Click Edit Transport
- Use the delete action in the dialog
- Confirm the deletion
This permanently removes the transport record from your system. The driver's statistics update accordingly.
Adding Transports from a Driver's Profile
When viewing a driver's profile, add a new transport from the driver's Transports section. The driver will be pre-selected in the transport dialog.