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Documentation

Managing Prescriptions

Create, monitor, and complete pet medication prescriptions

In this guide

Key sections from this documentation page.

Prescription WorkbenchAdd or Edit a PrescriptionPrescription Profile

Managing Prescriptions

Prescriptions connect one pet to one medication and drive active-medication reminders and dose history.

Prescription Workbench

Open More > Medical > Prescriptions. Use the All, Active, Completed, and Stopped views. Search by medication, pet, prescriber, or prescription number.

The table includes:

  • Prescription identity or prescription number.
  • Pet.
  • Status.
  • Dosage and frequency.
  • Start and end dates.
  • Refills remaining.
  • Prescribing veterinarian.

Sort by updated date, start date, ending date, fewest refills, or status. Selected rows can be marked Completed or Discontinued in bulk. A row action can also discontinue an active prescription.

Add or Edit a Prescription

The form includes:

  • Pet and Medication (required).
  • Prescribing veterinarian and status.
  • Dosage.
  • Frequency quantity and unit.
  • Route and amount dispensed.
  • Refills remaining.
  • Prescription number.
  • Start date and optional end date.
  • Notes.

Choosing a medication can fill its saved dosage, frequency, and route defaults and displays its warnings. The end date cannot be before the start date.

Scheduling and Dose Times

Prescription scheduling uses a start date plus an every N minutes, hours, days, or weeks cadence. It does not provide an arbitrary clock-time picker.

Generated dose slots are anchored at 8:00 AM in the organization's time zone on the start date. For example, every 12 hours produces 8:00 AM and 8:00 PM slots; every 8 hours continues at eight-hour intervals. Upcoming, Calendar, the pet's daily care, and Dose History show the generated slot times.

To change the schedule, edit the start date or cadence. Put special timing instructions such as “with evening meal” in the prescription notes, but remember that notes do not change the generated slot time.

Prescription Profile

Select a prescription to see:

  • Related pet, medication, veterinarian, and clinic links.
  • Active, Completed, or Stopped status.
  • Dates, refills, prescription number, notes, and activity.
  • Dosage, frequency, route, and amount.
  • Medication details and warnings.
  • Dose history when the active prescription has a start date and supported frequency.

Click the status badge to change status. Edit or delete from the profile actions.

Dose History

Dose History summarizes compliance over the recent two-week period and displays the current week's scheduled dose slots. For today or a past date, click a slot to mark the dose given or remove its completion. Future slots cannot be changed.

Recent completed doses appear below the weekly grid. The same active prescription can also contribute to daily care on the pet profile, Dashboard, Upcoming, and Calendar.

Pet Medical Timeline

The pet's Medical > Rx section and combined All timeline show its prescriptions with dates, dosing, prescriber, refills, prescription number, and status controls.

Use Completed when the full course finished and Stopped when it ended early. Keeping status, end dates, and refills current makes Medical Hub attention counts and daily care accurate.

Keep reading

Move through the documentation in order.

PreviousPet Medical RecordsNextManaging Veterinarians
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