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Adding Pets to AdoptersProcessing AdoptionsPublic Adoption CheckoutDual Role ContactsManaging Adopter RecordsAdoption HistoryManaging Adopter StatusMeet and GreetsNotes and Documents

Calendar

Match Lab

Meet and Greets

Schedule and review meetings between adopters and pets

In this guide

Key sections from this documentation page.

Find Meet and GreetsSchedule a MeetingMeeting Status

Find Meet and Greets

Open an adopter and find Meet & Greets in the center profile. Each row summarizes the meeting date, title, location, selected pet or pets, time, and status.

The profile header metric shows the total number of meet and greets on file.

Schedule a Meeting

  1. Click Schedule in the Meet & Greets panel.
  2. Enter a title and optional description.
  3. Choose the date, time, and duration.
  4. Select In Person, Virtual, or Phone Call.
  5. Add a location or meeting link when applicable.
  6. Select the pet or pets involved.
  7. Set the meeting status.
  8. Add public or internal notes as needed.
  9. Click Schedule.

Outcome fields are available when the selected status supports a completed result.

Meeting Status

Use the status to distinguish planned, completed, cancelled, or no-show meetings. Team members with adopter-edit access can edit or delete a meeting from its profile row. Deletion requires confirmation.

Keep Useful Context

Use:

  • Public notes for information suitable for the meeting participants.
  • Internal notes for staff-only preparation or review.
  • Team Notes in the right context column for broader discussion about the adopter.

Related

  • Adding Pets to Adopters
  • Processing Adoptions

Keep reading

Move through the documentation in order.

PreviousManaging Adopter StatusNextNotes and Documents
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