Public Surrender Forms
The public surrender form lets an owner submit a request without a PawPlacer account. Each submission appears in More > Care > Surrenders for staff review.
Share the Public Form
The direct form URL uses your PawPlacer account ID:
https://pawplacer.com/surrender/your-account-id
You can share this link in email, on social media, or from your website.
Embed the Form
In PawPlacer, go to Settings > Widgets, select Surrender Form, and copy the generated code. The component embed uses this structure:
<div id="pawplacer-surrender"></div>
<script src="https://pawplacer.com/embed/component"></script>
<script>
embedPawPlacerComponent('surrender', 'your-account-id', 'pawplacer-surrender');
</script>
The form is also available as a direct iframe page:
<iframe
src="https://pawplacer.com/embed/surrender/your-account-id"
style="width:100%;border:none;min-height:800px;"
></iframe>
Submitted Pet Details
Before the main form fields, the submitter adds at least one animal under Surrendered Pets. For each animal, the form collects:
- Pet name
- Species
- Breed
- Age
- Urgency
- Reason for surrender
- Medical notes
- Behavior notes
The submitter can add more than one animal to the same request. They cannot link an animal to an internal pet or create a pet profile.
What Happens After Submission
When the form is submitted:
- PawPlacer creates the surrender record.
- Contact details and answers from your surrender form are saved on the record.
- Each animal is saved as a Draft pet item.
- The new request appears in the Surrenders workbench for staff review.
Your team can then review each animal, link an existing pet, or convert the item into a pet profile.
Customize the Form
Go to Settings > Forms, then select Surrender. You can organize the main surrender form into sections and configure its fields, labels, descriptions, options, and agreements.
The Surrendered Pets panel is separate from those custom case fields. Use the main form for owner and case-level questions, and use the pet panel for each animal's details.