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Adoptions (Checkout Workflow)
OpenCandy's Cats
The current process requires staff to either hold open a QR code or use our own hardware for the duration of the checkout. This ties up personnel who could be assisting other adopters. Additionally, this rushed experience makes adopters feel pressured, leading them to skim the contract and reducing the likelihood of them donating when prompted. Please allow checkout forms to be sent directly to the adopter to complete on their own time.
08/04/2026
1 reply
- KylePawPlacer
09/05/2026
This seems to be the most upvoted item! We are working on this now and agree that it's very beneficial!