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6 votes

Adoptions (Checkout Workflow)

Complete

Candy's Cats

The current process requires staff to either hold open a QR code or use our own hardware for the duration of the checkout. This ties up personnel who could be assisting other adopters. Additionally, this rushed experience makes adopters feel pressured, leading them to skim the contract and reducing the likelihood of them donating when prompted. Please allow checkout forms to be sent directly to the adopter to complete on their own time.

Aug 4, 2026

2 replies

  • KylePawPlacer

    Sep 5, 2026

    This seems to be the most upvoted item! We are working on this now and agree that it's very beneficial!

  • AlecPawPlacer

    Sep 23, 2026

    Hi Candy's Cats, this has been fully implemented. You can send applications via email and you can also start the adoption process via the QR method, then close the modal while the recipient continues to fill out their application.