Latest updates.
Meaningful product improvements for shelters, rescues, and foster networks.
September 21 - 22, 2026
Pet Documents and Daily Care in Reach
Browse documents in per-pet folders, keep your gallery view as you move between animals, and record feeding activity from the pet profile.
- Pet Folders in the Document Library: Documents linked to pets are grouped into per-pet folders, making it easier to find an animal's files from the shared library.
- Public Surrender Request Control: Choose whether your organization's public profile offers surrender requests with a dedicated visibility switch.
- Keep Your Pet Gallery View: Returning from a pet profile preserves your selected gallery view so you can carry on browsing where you left off.
- Feeding Actions on the Profile: Record feeding completion and adjust daily quantities from the pet profile, keeping routine food care close to the animal’s details.
September 18 - 20, 2026
Care Dates and Clearer Pet Details
Record when preventative care was given and see more of the details that matter during pet and application reviews, including bonded partners and the requested animal.
- Record Preventative Completion Dates: Choose when a preventative was administered as you mark it complete, with an undo action when you want to revise the entry.
- Keep the Applied-for Pet in View: Adoption application reviews retain the originally requested pet, and approval emails use wording that fits a specific-pet application.
- Bonded Partners and Pet IDs at a Glance: Pet lists make bonded partners easier to spot and show pet IDs alongside the other details teams use to identify an animal.
- More Flexible Medical and Form Entry: Preventative names can fall back to the product or care type, additional vaccine presets are available, and optional Yes/No answers can be cleared.
September 14 - 17, 2026
A Sidebar That Fits Your Team
Arrange workspace navigation around your team’s routine, revisit earlier adopter records, and see password guidance while creating an account.
- Customize the Workspace Sidebar: Choose the pages your team sees in the sidebar and arrange them in a useful order. Other pages remain available through More and search.
- Password Requirements before You Submit: Sign-up shows password rules up front and gives clearer validation feedback while you create an account.
- A Fuller Adopter Directory: Find and review inactive adopters alongside other records when you need context from an earlier application or placement.
September 9 - 13, 2026
More Complete Exports and Clearer Care Schedules
People exports include more profile information for sharing and review. Care schedules, manageable import batches, and clearer Inbox conversations make daily coordination easier.
- More Complete People Exports: Export adopter, foster, and volunteer records with status and more complete profile data, reducing the information you need to gather separately.
- Clearer Calendar and Overdue Care Counts: Calendar summaries and care reports better account for overdue occurrences, making the totals more useful when planning follow-up work.
- Smaller Import Batches: Larger uploads are split into smaller processing batches to make importing existing records more manageable.
- A Focus on the Conversation: Inbound contact messages emphasize the message itself, keeping the conversation easier to scan as you review a person’s history.