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Latest updates.

Meaningful product improvements for shelters, rescues, and foster networks.

Curious what's coming next?View the roadmap

September 21 - 22, 2026

Pet Documents and Daily Care in Reach

2 new features
2 improvements

Browse documents in per-pet folders, keep your gallery view as you move between animals, and record feeding activity from the pet profile.

New Features
  • Pet Folders in the Document Library: Documents linked to pets are grouped into per-pet folders, making it easier to find an animal's files from the shared library.
  • Public Surrender Request Control: Choose whether your organization's public profile offers surrender requests with a dedicated visibility switch.
Improvements
  • Keep Your Pet Gallery View: Returning from a pet profile preserves your selected gallery view so you can carry on browsing where you left off.
  • Feeding Actions on the Profile: Record feeding completion and adjust daily quantities from the pet profile, keeping routine food care close to the animal’s details.

September 18 - 20, 2026

Care Dates and Clearer Pet Details

1 new feature
3 improvements

Record when preventative care was given and see more of the details that matter during pet and application reviews, including bonded partners and the requested animal.

New Features
  • Record Preventative Completion Dates: Choose when a preventative was administered as you mark it complete, with an undo action when you want to revise the entry.
Improvements
  • Keep the Applied-for Pet in View: Adoption application reviews retain the originally requested pet, and approval emails use wording that fits a specific-pet application.
  • Bonded Partners and Pet IDs at a Glance: Pet lists make bonded partners easier to spot and show pet IDs alongside the other details teams use to identify an animal.
  • More Flexible Medical and Form Entry: Preventative names can fall back to the product or care type, additional vaccine presets are available, and optional Yes/No answers can be cleared.

September 14 - 17, 2026

A Sidebar That Fits Your Team

1 new feature
2 improvements

Arrange workspace navigation around your team’s routine, revisit earlier adopter records, and see password guidance while creating an account.

New Features
  • Customize the Workspace Sidebar: Choose the pages your team sees in the sidebar and arrange them in a useful order. Other pages remain available through More and search.
Improvements
  • Password Requirements before You Submit: Sign-up shows password rules up front and gives clearer validation feedback while you create an account.
  • A Fuller Adopter Directory: Find and review inactive adopters alongside other records when you need context from an earlier application or placement.

September 9 - 13, 2026

More Complete Exports and Clearer Care Schedules

1 new feature
3 improvements

People exports include more profile information for sharing and review. Care schedules, manageable import batches, and clearer Inbox conversations make daily coordination easier.

New Features
  • More Complete People Exports: Export adopter, foster, and volunteer records with status and more complete profile data, reducing the information you need to gather separately.
Improvements
  • Clearer Calendar and Overdue Care Counts: Calendar summaries and care reports better account for overdue occurrences, making the totals more useful when planning follow-up work.
  • Smaller Import Batches: Larger uploads are split into smaller processing batches to make importing existing records more manageable.
  • A Focus on the Conversation: Inbound contact messages emphasize the message itself, keeping the conversation easier to scan as you review a person’s history.